As of August 8th, 2016, all online vendors of e-cigarettes or ejuices, under both federal and state law, are required to verify the recipients age and confirm that they are of legal smoking age prior to shipment of their order. Thunderhead Vapor will adhere to these laws and have contracted a third party age verification company, Veratad Technologies, LLC, to comply with such laws.
Who is Veratad Technoliges, LLC?
Thunderhead Vapor is commited to selling all of our products to adults of legal smoking age. We have contracted a non-affiliated third party age and identity verification company, Veratad Technologies, LLC, to ensure that its online customers are of age and are in fact the recipient of any package from us.
How does it work?
Veratad Technologies AgeMatch Age Verification service uses an age verification solution that responsibly compares an online visitor’s data entry against billions of records from multiple trusted data sources empowering us to verify visitor age for U.S. citizens and for over 3 billion citizens in 170 countries.
This service is specifically designed to both validate and protect each and every individual's identity while maintaining the highest level of consumer privacy when processing online transactions.
How does Veratad’s Age Verification work?
Veratad’s access to public records allows them to validate the information you provide and in some cases, depending on the nature of your purchase, present a series of multiple choice questions based on non-credit related (“out-of-wallet”) historical facts about you as an individual. These facts are obtained by instantaneously scanning billions of public records from trusted data sources containing information that would not generally be found in your wallet if lost or stolen.
How do I know my information is secure?
Your information is 100% secure. Veratad’s secure 256bit encryption technology ensures the safest possible delivery of the information you provide online. In addition, Veratad DOES NOT store your sensitive personal information or share (or sell) any data with other third parties; this practice ensures that unauthorized parties cannot gain access to your sensitive personal information.
What happens if I am not verified through this process?
A very small percentage of shoppers may not be verifiable due to limited availability of publicly available information contained within the AgeMatch databases.
In the event, we cannot verify you, we will reach out immediately for additional verification in order to send out your order. That may include emailing a picture of yourself holding a valid and legible legal form of ID indicating your age to email@example.com
I still have questions, how can I contact you?
Please feel free to contact us! We will be happy to answer any further questions you may have.
5009 Pacific Hwy E Ste. 4
Fife, WA 98424
United States of America
Main: (855) 322-3339
Direct: (253) 235-5862